Q: Where can I find flight schedules, ticket prices or purchase an airline ticket?
A: Flight schedules, ticket prices or information on purchasing tickets may be obtained by contacting the airlines directly.
Q: Where can I meet my arriving passenger if there is no gate number listed?
A: As the passengers may not be met at the arrivals gate due to security reasons, passengers may be met near the baggage carousel area, as indicated on the flight arrivals screens. Click here for arrivals schedules.
Q: Is there a bus or shuttle service between the City of Edmonton and Edmonton International Airport?
A: There is no public transit between the City of Edmonton and Edmonton International Airport. Sky Shuttle provides regularly scheduled transportation between designated pick-up points within the City of Edmonton and the Edmonton International Airport. For rates and schedules, please consult the Sky Shuttle website.
Q: How soon before my flight do I have to check-in?
A: Times vary depending on where you're travelling and what airline you are travelling with. Therefore, please contact your airline directly for check-in time allowances and procedures.
Q: Is there a travel agent at the airport?
A: No, there is no travel agent located at Edmonton International Airport. There are many independent and larger travel agencies located in the Edmonton Region. One useful source of information is the Association of Canadian Travel Agencies website.
Q: Is there a hotel at the airport, or what’s the nearest one?
A: Construction of a 190-room Courtyard by Marriott Hotel at Edmonton International Airport is scheduled to begin in the fall of 2007. Currently, there are several nearby hotels in Nisku and Leduc.
Q: What do I need for identification or documentation for travel to the USA?
A: A valid passport is required for all Canadians passengers, including children, who fly to the United States. For more information about required documentation and identification for travel to the USA, please contact U.S. Customs and Border Protection.
Q: What can’t I take in my carry-on luggage?
A: For information regarding carry-on luggage restrictions and policies for a specific item not listed on the Transport Canada website, please contact the airline, with which you are travelling, directly.
Q: Where can I find information about parking services offered at Edmonton International Airport?
A: Information on parking services offered at Edmonton International Airport can be found in the Parking section of this website.
Q: Is there a Lost and Found service at Edmonton International Airport?
A: For items left on board an aircraft or for lost luggage, please contact your airline directly. Items found inside or outside the airport terminal are turned into the Lost and Found and the Information Booth.
Q: Where is Edmonton International Airport located?
A: Check out our "Maps & Directions" page for details. Or, for more complete directions from wherever you are, consult Google Maps and search for Edmonton International Airport.
Q: How can I apply for a job at Edmonton International Airport?
A: For a listing of job opportunities at Edmonton International Airport, visit the ETeam website.